Shipping & Handling

Currently, be aware of any delays related to the Coronavirus (COVID-19). We do our utmost to process & ship all orders as quickly as possible.

SilkerSkin Team

Handling

All orders will be dispatched from our warehouses within 2 business days. All orders will automatically come with tracking, this means that from the moment it leaves our warehouse right through to its delivery, you can track it right to your door! SilkerSkin does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses.

SilkerSkin will help as much as possible to trace a missing parcel, it is the customer’s responsibility to follow up with the carrier. SilkerSkin is not responsible for refunds of shipping costs of delayed shipping product availability.


Shipping Times

Below timeframes by the country for your parcel to arrive after it has been shipped and you have received your tracking code.

Europe
3-8 Business Days

United Kingdom
3-8 Business Days

United States
4-12 Business Days

Canada
4-12 Business Days

Australia
〒4-12 Business Days

New Zealand
〒4-12 Business Days

Rest Of World  
12-18 Business Days
(depending on location)

〒Shipping time-frames are subject to stock availability, excludes any clearance/customs delays, and excludes any import duties/VAT.


Tracking & Support

TRACKING YOUR ORDER

Please click here if you
would like to track your order.

SHIPPING ENQUIRIES

Please direct any shipping
related inquiries to 
hello@SilkerSkin.com